QUALITY POLICY

1. INTRODUCTION


At Mother Natal, our mission is to support and empower mothers through every stage of their journey. We are dedicated to providing high-quality products that ensure the health, comfort, and well-being of both mother and baby. Our commitment to excellence is reflected in every aspect of our brand, from the meticulous selection of ingredients to the thoughtful design of our products.

2. VITAMINS AND SUPPLEMENTS


Our prenatal vitamins are listed with the Therapeutic Goods Administration (TGA) and are meticulously formulated to support maternal health and foetal development. We use only the highest quality ingredients to ensure optimal effectiveness and safety. Each batch undergoes rigorous testing to meet the highest standards:
Potency and Purity Testing:
Each batch is tested to ensure it meets the specified potency and purity standards, guaranteeing that the product delivers the correct dosage and is free from contaminants.
Pathogen Testing:
Products are tested for microbiological contaminants, such as bacteria, yeasts, and moulds, to ensure they meet the minimum microbiological requirements throughout their shelf life.
Heavy Metal Testing:
Testing for heavy metals such as lead, cadmium, arsenic, and mercury is mandatory. These tests ensure that the levels of these toxic metals do not exceed permissible limits.
Residual Solvents Testing:
Compliance with residual solvents standards as outlined by ICH Q3C guidelines is ensured. This testing ensures that any solvents used in the manufacturing process are removed to safe levels.
Dissolution and Disintegration Testing:
Tablets and capsules undergo dissolution and disintegration tests to confirm they meet specified standards for drug release, ensuring they dissolve properly in the body for optimal absorption.
Stability Testing:
Stability testing monitors the product’s quality throughout its shelf life. This involves assessing the active ingredients and other components under defined storage conditions to detect any degradation or deterioration.
Batch Reporting:
Comprehensive batch reports are maintained to document all testing results and ensure traceability and accountability for every batch released to the market.

3. FOOD GRADE PRODUCTS


Under the FSANZ category, our food products are designed to provide essential nutrients and cater to the dietary needs of expecting mothers. We prioritise natural, wholesome ingredients that support a healthy pregnancy diet. Our products undergo extensive testing to ensure quality and safety:
Nutritional Analysis:
Each product undergoes nutritional analysis to verify that it meets the nutritional claims stated on the label. This includes testing for vitamins, minerals, and other essential nutrients.
Pathogen Testing:
Food products are rigorously tested for microbiological contaminants to prevent foodborne illnesses. This includes testing for bacteria such as Salmonella and E. coli.
Heavy Metal Testing:
Similar to our vitamin products, food products are tested for heavy metals to ensure they do not exceed permissible limits, protecting consumers from potential toxicity.
Pesticide Residue Testing:
Testing for pesticide residues ensures that the levels of these chemicals are within safe and acceptable limits, guaranteeing the safety of our food products.
Allergen Testing:
Products are tested for common allergens to prevent cross-contamination and ensure accurate labeling, catering to consumers with specific dietary restrictions.
Batch Testing and Traceability:
Each batch of food products is thoroughly tested, and detailed records are maintained to ensure traceability and accountability. This process helps in identifying and addressing any quality issues promptly.
Stability Testing:
Stability testing for food products ensures they remain safe and nutritious throughout their shelf life. This involves monitoring changes in nutritional content, taste, texture, and appearance under various storage conditions.

4. CLOTHING AND APPAREL


Our maternity clothing and accessories combine comfort, style, and functionality. We ensure that our garments are made from high-quality, durable materials that support mothers throughout their pregnancy and beyond. Our clothing meets consumer product safety standards to provide peace of mind to our customers.

5. PREGNANCY AND MOTHERHOOD ACCESSORIES


From nursing pillows to baby carriers, our accessories are crafted to enhance the motherhood experience with comfort and practicality. Each product is designed with the needs of both mother and baby in mind, ensuring safety, durability, and convenience.